Refund policy
Return & Refund Policy
At TitanPaws, customer satisfaction is important to us.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Non-Returnable Items
Certain items may not be eligible for return, including:
• Products damaged through misuse.
• Products returned without original packaging.
• Items marked as final sale.
Refunds
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Email:
netsshopping.com@gmail.com
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Contact Us
For questions regarding returns or refunds, please contact:
netsshopping.com@gmail.com
Thank you for choosing TitanPaws.
Travel Further. Travel Safer.